Privacy Policy

Sorrento Valley Pet Cemetery (“SVPC”) has adopted this privacy statement in order to ensure users of our commitment and dedication to privacy. The following privacy guidelines apply to the website “svpetcemetery.com” (Site). Privacy is very important to us. We also understand that privacy is very important to you. This Privacy Statement tells you how we protect and use information that we gather through this Site.

By using this web site, you agree to the terms of the most recent version of this Privacy Statement. You may be subject to additional terms that may apply when you access particular services or materials on certain areas in the Site, or by following a link from the Site.

Introduction:
The information we receive, and how we use it, depends on what you do when visiting the Site. We collect and use your non-personal information (information that is not identifiable to you personally) differently than your personal information.

What Is Non-Personal Information?
Non-personal information is information we collect through the Site that does not identify you as an individual person. It may include information such as the following:

  • the type of web browser software you use (for example, Chrome or Edge)
  • the name of the domain from which you access the Internet
  • the Internet address of the web site from which you linked directly to the Site
  • the date and time you access the Site
  • which pages you have visited on the Site
  • personal information that has been de-identified

If you visit the Site to read or download information, we may collect certain non-personal information about you from your computer. This information is collected from your computer’s web browser. If you only read or download information on the Site, we do not collect or learn your name, e-mail address, home address, or other personal information about you. We may place a text file called a cookie in the browser files of your computer when you visit. The cookie may be stored on your computer’s hard drive. The information that we collect using cookies is non-personal information. US Government Information Bulletin (I-034) contains a good description of cookie technology at: http://www.ciac.org/ciac/bulletins/i-034.shtml. You are always free to decline our cookies if your browser permits, but some parts of the Site may not work properly for you if you do so. We will not allow third parties to place cookies on the Site.

What Does SVPC Do with Non-personal Information?
Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information. We are always looking for ways to better serve you and improve the Site. We will use non-personal information from you to help us make the Site more useful to visitors. We also will use non-personal information for other business purposes. For example, we may use non-personal information or aggregate de-identified personal information to:

  • create reports for internal use to develop programs, products, services or content
  • customize the information or services that are of interest to you
  • share it with or sell it to third parties
  • provide aggregated “traffic statistics” and “response rates” to third parties

What Is Personal Information?
Personal information is information we collect through the Site that we can use to specifically identify you, such as your:

  • name
  • telephone number
  • e-mail address

In some places on the Site, you have the opportunity to send us personal information about yourself. For example, you may fill out a form to request information from C3.

You also may choose to allow us to personalize your visits to the Site, in which case we will ask you for certain personal information to make your visits to our Site more helpful to you.

When this information is combined with the non-personal information that we collect through cookies (described above), we will be able to tell that you have visited our Site before and can personalize your access to Site, for example, by telling you about new features that may be of interest to you.

How Does SVPC Keep and Use Personal Information?
We may keep and use personal information we collect from you through this Site:

  • to respond to your requests
  • to personalize your access to our Site, for example, by telling you about new features that may be of interest to you
  • to develop records, including records of your personal information
  • to contact you with information that might be of interest to you.
  • for analytical purposes and to research, develop and improve programs, products, services and content
  • to remove your personal identifiers (your name, e-mail address, etc.). In this case, you would no longer be identified as
  • a single unique individual. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information.
  • to enforce this Privacy Statement and other rules about your use of the Site
  • to protect our rights or property
  • to protect someone’s welfare
  • to comply with a law or regulation, court order or other legal process

Does SVPC Ever Share Personal Information with Third Parties?
SVPC will not share your personal information collected from this Site with an unrelated third party without your permission, except as otherwise provided in this Privacy Statement.

We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.

We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting web site visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal).

We may disclose your personal information to third parties if we feel that the disclosure is necessary to:

  • enforce this Privacy Statement and the other rules about your use of this web site
  • protect our rights or property
  • protect someone’s welfare
  • comply with a law or regulation, court order or other legal process

What About Privacy on Other Web Sites?
This Site may contain links to other web sites. We provide the links for your convenience, but we do not review, control, or monitor the privacy of web sites operated by others.

This Privacy Statement does not apply to any other web site. We are not responsible for the performance of web sites operated by third parties or for your business dealings with them. Therefore, whenever you leave this web site we recommend that you review each web site’s privacy practices and make your own conclusions regarding the adequacy of these practices.

Does SVPC Ever Communicate Directly with Visitors to This Site?
We may contact you periodically by e-mail, mail or telephone to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this Site allow you to communicate with us using an online form. If your communication requests a response from us, we will send you a response via e-mail. The e-mail response or confirmation may include your personal information, including personal information such as your name, address, etc. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.

Are There Special Rules About Children’s Privacy?
We care about protecting the online privacy of children. We will not intentionally collect any personal information (such as a child’s name or e-mail address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us.

What About Site Security?
We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

How to Contact SVPC:
If you have questions or comments about this Privacy Statement, please contact:

Sorrento Valley Pet Cemetery
10801 Sorrento Valley Road
San Diego, CA 92121
Phone: 619-276-3361
E-mail: info@svpetcemetery.com